Privacy Policy
Last updated: August 2026
Conversation with Alex Pro respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information I collect, why I collect it, how it is used, and your rights regarding your personal data.
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Who am I?
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Conversation with Alex Pro is an independent English communication coaching business operated by Alex Bhattacharya.
For questions about this Privacy Policy or your personal information, please contact:
Email: alexblanguage@gmail.com
Website: www.conversationwithalexpro.com
Information I may collect
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Depending on how you interact with Conversation with Alex Pro, I may collect information including:
Your name
Email address
Country or time zone
Professional role or industry
English-learning goals and information you choose to share about your communication needs
Booking and scheduling information
Correspondence you send to me
Information required to provide and administer coaching services
Payment-related information processed through third-party payment providers
Website usage and cookie information, where applicable
You are not required to provide information that is not reasonably necessary for providing the service.
How I use your information
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Your personal information may be used to:
Respond to enquiries
Arrange consultations and coaching sessions
Provide personalised English communication coaching
Manage bookings, payments, cancellations, and client relationships
Personalise sessions according to your goals and professional needs
Prepare lesson notes, feedback, and learning summaries
Maintain appropriate business and financial records
Improve my services and website
Meet legal, tax, accounting, or regulatory requirements
I will only use personal information where there is an appropriate legal basis for doing so, such as performing a contract with you, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing a legitimate business interest where appropriate, or where you have provided consent.
Lesson Notes and AI-Generated Summaries
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As part of my coaching service, I may create lesson notes and personalised AI-assisted lesson summaries to help reinforce vocabulary, corrections, communication strategies, and key learning points.
Information used for this purpose is limited to what is reasonably necessary to provide the coaching service. Clients should avoid sharing confidential, highly sensitive, or unnecessary personal information during sessions.
Where third-party technology is used to assist with lesson summaries or other coaching materials, appropriate care is taken when handling personal information.
How Long I Keep Your Information
Cookies and Website Analytics
Your Data Protection Rights
Security
Changes to This Privacy Policy
I use trusted third-party services to operate my business. Depending on how you interact with Conversation with Alex Pro, these may include services used for:
Website hosting and forms (SquareSpace)
Appointment scheduling (Calendly)
Video conferencing (Zoom)
Payment processing (Stripe Payments)
Email and communications (Gmail)
AI-assisted coaching materials (Zoom and ChatGPT)
Website analytics (SquareSpace)
These providers may process limited personal information as necessary to provide their services and operate under their own privacy policies and data protection arrangements.
I do not sell your personal information.
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including providing coaching services and meeting legal, accounting, tax, or regulatory requirements.
Different types of information may therefore be retained for different periods.
Information that is no longer required will be securely deleted or anonymised where appropriate.
The Conversation with Alex Pro website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, and improve the visitor experience (hosted by SquareSpace).
Some cookies are necessary for the website to function. Other cookies, such as certain analytics cookies, will only be used where appropriate consent has been obtained.
For further information, please see the Cookie Policy.
Depending on the law that applies to you, you may have rights relating to your personal information, including the right to:
Request access to personal information held about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to certain uses of your information
Request transfer of certain information
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact me using the email address above.
You may also have the right to make a complaint to the relevant data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).
I take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.
However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.
This Privacy Policy may be updated occasionally to reflect changes to my services, technology, or legal obligations.
The latest version will always be available on this website, with the date of the most recent update shown at the top.